Faq and exchange policy
Does Nzanda accept returns or exchanges?
Nzanda only accepts exchanges
please read the description and measurements carefully before purchasing, as all sales are non refundable. Instead we gift you store credit for any future purchases.
WE DO NOT ACCEPT EXCHANGES ON UNDERGARMENTS, SWIM OR THONG BODYSUITS
YOU MUST BE APPROVED FOR AN EXCHANGE BEFORE SENDING BACK YOUR PURCHASE OR THE ITEMS WILL BE SENT BACK TO YOU.
Exchanges take 2-3 to process. Items must be returned in the same condition they were sent to you.
WE GIVE YOU 14 DAYS TO RETURN OR EXCHANGE YOUR ITEM ANYTHING AFTER THAT WILL NOT BE EXCHANGED.
Please Note: NZANDA is not responsible for lost or stolen packages. In the rare event your package has been lost of stolen please visit your local post office. By completing a purchase with NZANDA you are agreeing to our shipping and delivery policy